PRIVATE POLICY
At CoreBalance, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data.
Effective Date: 06.18.26
1. Information We Collect
We collect the following types of information:
- **Personal Information:** Name, email, phone number, age, fitness goals, and any other data you provide during intake or registration.
- **Payment Information:** Collected and processed through the third-party provider Stripe . We do not store full payment card details.
- **Trainer Information:** Bio, credentials, uploaded content, and service history.
- **Usage Data:** Pages visited, IP address, browser type, and activity logs for analytics and security.
2. How We Use Your Information
We use collected data to:
- Match clients with suitable trainers based on their fitness goals and preferences.
- Deliver personalized fitness plans and communications.
- Process payments and trainer payouts.
- Monitor site performance and improve our services.
- Respond to inquiries and support requests.
- Ensure platform safety and compliance with legal obligations.
3. How We Share Information
We do not sell your personal information. We may share data:
- With trainers, for the purpose of client program delivery.
- With service providers who support our operations (e.g., payment processors, hosting providers).
- When legally required (e.g., to comply with a court order or law enforcement request).
- In connection with a business transfer (e.g., merger, acquisition).
4. Data Protection & Security
We implement appropriate technical and organizational safeguards to protect your data. However, no internet transmission is 100% secure. Use the platform at your own risk and report any suspicious activity immediately.
5. Cookies & Tracking
We use cookies and similar technologies to enhance site experience, analyze usage, and offer relevant content. You may adjust your browser settings to disable cookies, but this may affect site functionality.
6. Your Choices
You may:
- Update or correct your personal information by contacting us.
- Opt out of non-essential emails (e.g., marketing).
- Request that we delete your data, subject to legal or operational retention requirements.
7. Trainer Responsibilities
If you are a trainer, you are responsible for protecting the data of any clients you work with and complying with any applicable privacy laws regarding your use and storage of client data.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above and notify users of significant changes.
10. Contact Us
If you have questions about this policy or your data, contact us at: