TERMS AND CONDITIONS
Effective Date: 06.16.25
Welcome to CoreBalance.fitness. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. If you do not agree with these terms, do not use the site.
1. Platform Overview
CoreBalance.fitness provides a digital platform that connects users ("Clients") with independent fitness professionals ("Trainers"). We facilitate program delivery, communication, and payment processing. CoreBalance.fitness is not the employer of any trainer, nor do we guarantee specific outcomes for fitness results.
2. Eligibility
You must be 18 years or older to use this platform. By using CoreBalance.fitness, you affirm that you are legally able to enter into this agreement and that all information you provide is accurate and truthful.
3. Client Services
- Clients will be matched with a trainer based on the information provided in their intake form.
- All training plans, schedules, and recommendations are created by the trainer, not CoreBalance.fitness.
- Clients are responsible for notifying trainers of any injuries, medical conditions, or limitations.
- CoreBalance.fitness is not liable for injury, illness, or dissatisfaction resulting from a trainer’s service.
4. Trainer Participation
- Trainers are independent contractors responsible for providing their own services, programs, and customer interactions.
- By joining the platform, trainers agree to uphold professional standards and deliver services honestly and safely.
- CoreBalance.fitness reserves the right to remove any trainer at our discretion for violations of policy or misconduct.
- Trainers agree to pay a commission or listing fee as outlined in their onboarding agreement.
5. Payments & Refunds
- Payments are processed securely through the third-party provider Stripe
- CoreBalance.fitness collects fees from clients and distributes earnings to trainers, minus any applicable commissions or fees.
- Refunds are handled on a case-by-case basis. All refund requests must be submitted in writing to support@corebalance.fitness.
- Clients and trainers agree not to conduct off-platform transactions that circumvent our commission structure.
6. User Conduct
Users agree to:
- Refrain from harassing, threatening, or exploiting others on the platform.
- Not upload or distribute any harmful, obscene, or illegal content.
- Use the platform for lawful purposes only.
7. Intellectual Property
All content on the site, including but not limited to logos, graphics, and platform code, is the property of CoreBalance.fitness or its licensors. Trainers retain ownership of the content they upload (e.g. fitness programs), but grant CoreBalance.fitness a license to display, market, and deliver that content via the platform.
8. Disclaimers
- Fitness coaching involves risk. Clients should consult a medical provider before starting any exercise program.
- CoreBalance.fitness does not guarantee results and is not responsible for outcomes from trainer-client interactions.
- We are not liable for loss of data, business interruptions, or damages resulting from use of the platform.
9. Termination
CoreBalance.fitness reserves the right to suspend or terminate accounts at any time for violations of these terms or for behavior that harms the platform or its users.
10. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of the platform constitutes agreement with the updated terms. Users will be notified of material changes via email or site notification.
11. Contact Us
For questions or concerns about these terms, please contact us at: